Business Improvement
Business Process Consulting
Analyzing people and processes to achieve an integrated, comprehensive approach to recruitment, student services, and retention.
It is a process of continuous improvement aimed consistently at core critical outcomes including:
- Targeting markets from which to draw an ideal mix of students.
- Optimizing enrollment – class size, geographic reach, quality, selectivity, gender balance, diversity and program enrollment.
- Measuring demand for current and proposed programs.
- Improving student administrative services.
- Strengthening student satisfaction and retention.
- Measuring student achievement – graduation rate, job placement and graduate/professional school placement.
- Maximizing the use of resources through organizational / operations development.



